Deputies are on patrol twenty-four hours a day, seven days a week. They are deployed in teams working overlapping 12.5 hour shifts and respond to calls for law enforcement service from the citizens in the communities served by the Ramona Sheriff's Substation. Since Ramona is unincorporated, the California Highway Patrol is the traffic unit for the area.

When a crime has occurred, patrol deputies conduct preliminary investigations and prepare the necessary reports for follow-up by detectives. When not answering calls, the deputies actively patrol their assigned beat and concentrate on problem areas identified by recent trends.

Patrol Division Deputies are also active in the community during their shift, attending Neighborhood Watch meetings and making various presentations to youth groups and schools.

The Patrol Deputies are responsible for your immediate safety. All of the other services provided by the station are essentially in support of this mission.