Jan Caldwell joined the San Diego Sheriff's Department in October of 2006, as the Public Affairs Officer. In this capacity, Ms. Caldwell is responsible for the oversight of the Office of Public Affairs, publication of the department's annual report, news releases, promotional materials, internal/external communications, news conferences, and special events. She is a member of the Sheriff's Executive Management Team and advises the Sheriff, Undersheriff, and Command Staff on matters involving media relations.

Ms. Caldwell retired as a Special Agent from the Federal Bureau of Investigation in September of 2006. During her 32-year career, she was assigned to the San Diego, San Francisco, and Las Vegas Divisions and worked a variety of general criminal investigations. She also worked in the Ottawa and Bern Legal Attaches, and was a crisis/hostage negotiator. She responded to New York City after the downing of TWA Flight 800, Oklahoma City after the bombing of the Murrah Federal Building, and to the Pentagon, after the 9/11 terrorist attacks.

Ms. Caldwell holds a BS in Clinical Abnormal Psychology and MS in Organizational Management, both from the University of LaVerne. She sits on the Board of Directors for San Diego County Crimestoppers and chairs the Campus Crime Stoppers Committee. She has taught hostage negotiation, undercover techniques, crisis response and media relations at the FBI Academy in Quantico, Virginia.